In this exclusive interview, we have the privilege of delving into the extraordinary journey of Christopher Carter, the Chairman & CEO of Approyo, Inc., a trailblazing company specializing in SAP solutions. Join us as we explore Christopher’s personal and professional voyage, from the inception of Approyo to its current status as a global leader in the industry. Discover the unique differentiators that have set Approyo apart from other SAP solution providers, the company’s specialization in successful SAP implementations, and its commitment to staying at the forefront of SAP technologies. Gain insights into the recent technological advancements and innovations spearheaded by Approyo, including their cutting-edge AI-driven security management tool, Overwatch. As Christopher shares his vision for the future of SAP solutions, be prepared to be inspired by his relentless pursuit of growth, innovation, and excellence in the ever-evolving world of technology.
Company Background and Experience
We have been fortunate to serve organizations as a leading provider of SAP solutions since 2011. Our journey began when we became one of the pioneering SAP start-up focus program partners. Since then, we have expanded our partnerships to include industry giants like Microsoft, Google, Red Hat, and others. This growth has empowered us to extend our support to organizations worldwide, assisting them with SAP licenses, cloud services, and ongoing operational needs.
Unique Differentiators
What truly sets us apart is our ability to offer a holistic platform that covers every aspect of the SAP ecosystem. Unlike other SAP solution providers, we can seamlessly manage the entire lifecycle of SAP implementations for our clients. From the initial licensing process to the implementation and integration of SAP software into their systems, we provide a comprehensive approach. Furthermore, we go beyond implementation by offering cloud infrastructure support and long-term application management. This end-to-end solution approach is unparalleled in the market, making us a unique and invaluable partner for organizations.
Specialization in SAP Solutions and Successful Implementations
Our expertise lies in delivering tailored SAP solutions to meet the unique requirements of our clients. We specialize in providing SAP licenses, cloud and hosting solutions, implementation strategies, and comprehensive managed support services (AMS). Over the years, we have successfully implemented SAP solutions for a wide range of clients. Our experience spans various industries, enabling us to optimize SAP usage and help organizations achieve their business objectives effectively.
Staying Updated with Latest SAP Technologies
To stay at the forefront of SAP technologies and innovations, we prioritize continuous training for our team members. We maintain close collaborations with SAP partner representatives and actively participate in the Partner Edge program. By doing so, we ensure that our team remains up-to-date with the latest advancements in SAP technologies and cloud services. This commitment allows us to provide our partners and customers with cutting-edge solutions that leverage the full potential of SAP’s ecosystem.
Recent Technological Advancements and Innovations
One of our significant contributions to the SAP ecosystem is the development of Overwatch, an AI-driven security management tool. Over the course of six years, we have meticulously crafted Overwatch to provide end-to-end security solutions for organizations running SAP on any cloud and infrastructure. This tool efficiently monitors and manages over 4300 touchpoints within the SAP ecosystem, offering real-time intrusion detection and infrastructure validation. Overwatch represents our dedication to innovation and ensuring the utmost security and stability for SAP environments.
Alignment with SAP’s Roadmap and Future Developments
As a gold partner, we maintain a strong collaborative relationship with SAP and actively align our solutions with SAP’s roadmap. This partnership allows us to gain insights into SAP’s future developments and how they integrate with organizations on a global scale. By acting as a conduit between our partners, customers, and SAP, we provide valuable feedback and contribute to the ongoing evolution of the SAP ecosystem. This alignment ensures that our solutions remain in sync with SAP’s strategic vision and future direction.
Examples of Successful SAP Implementations
Our track record boasts numerous successful SAP implementations for clients across various industries and geographies. Each implementation comes with its unique set of challenges, whether it’s a Greenfield implementation starting from scratch or a complex Brownfield migration from legacy systems. Our dedicated teams, including project managers, licensing specialists, cloud and infrastructure experts, and AMS support personnel, work collaboratively to overcome these challenges. By emphasizing meticulous planning, attention to detail, and leveraging our extensive industry knowledge, we consistently deliver successful outcomes for our clients.
Smooth Functioning of SAP Solutions and System Upgrades
Managing system upgrades can be a complex undertaking, given the diverse landscape of SAP deployments. We have extensive experience in handling system upgrades, irrespective of database size, operating system compatibility, or system age. Our team meticulously plans and validates each upgrade to ensure a smooth transition to the latest SAP environments. By mitigating risks, considering database sizes, OS compatibility, and leveraging our expertise, we ensure the seamless functioning of SAP solutions throughout the upgrade process.
Approach to Troubleshooting and Issue Resolution
Our organization takes pride in our 24/7 helpdesk, which is dedicated to troubleshooting and resolving issues for our customers. Our helpdesk team follows a follow-the-sun model, with members located in different regions, including the United States, United Kingdom, and India. This global presence enables us to provide round-the-clock support for our customers, regardless of their geographical location. Our helpdesk team works closely with our AI-based solutions and ticketing system, ensuring efficient resolution of customer issues and comprehensive support throughout the SAP implementation and post-implementation phases.
Vision for the Future of SAP Solutions
Our vision for the future of SAP solutions revolves around continuous growth, innovation, and staying ahead of the curve. We are committed to anticipating the evolving needs of the SAP ecosystem and proactively seeking opportunities to enhance it. Our team continuously invests in self-education, collaborates with SAP on emerging technologies, and explores integrations with cutting-edge solutions like chat GPT. By doing so, we aim to provide organizations with the necessary tools and resources to thrive in an increasingly dynamic and digital business landscape.
In conclusion, our company’s extensive background and experience in providing SAP solutions, coupled with our unique approach and comprehensive services, position us as a trusted partner for organizations seeking SAP expertise. We are dedicated to leveraging the latest SAP technologies, delivering successful implementations, and ensuring the smooth functioning of SAP solutions. As we look to the future, we remain committed to driving innovation, aligning with SAP’s roadmap, and empowering organizations to maximize the value of their SAP investments.
